Connect citizens to gas-free living – closed



Amsterdam aims to be gas free by 2040. It’s an ambition that affects every household and business in the city. Gas central heating will be a thing of the past, replaced by sustainable systems, and cooking will be electric. Amsterdammers who are aware of the transition are concerned about the affordability and sustainability of the alternatives. What’s more, they’d like to know what’s going to happen in their neighbourhood and what they can already do themselves – or indeed what they should stop doing.

The city is discussing the transition away from gas with the big stakeholders, including housing corporations, energy companies, umbrella organisations and residents’ groups. At the same time, there are a lot of individuals who would like more information from the municipality, and the municipality wants to know what they think of the transition away from gas. This varies from input on strategic questions about future neighbourhood heating facilities to the actual date when the gas is going to be turned off in a particular area.

We want a solution to reach and involve a wide spectrum of the Amsterdam population, making a creative and innovative addition to the municipality’s current approach. At the moment, the municipality’s communications include the website, an awareness campaign, and monthly information meetings. But we’d like this to be more interactive.


The Challenge:

Come up with an innovative solution for interaction between Amsterdammers and the municipality about gas-free living in Amsterdam



  • The solution is accessible to all Amsterdammers and everyone can take part – residents and businesses.
  • The solution enables two-way traffic.
  • The solution provides new insights into Amsterdammers’ questions and requests.
  • The solution provides a good way for Amsterdammers to find out about the things that are specifically important to individual residents.


Issued by: Programma Amsterdam Aardgasvrij, Ruimte en Duurzaamheid