Background:
Within the Provincie Noord-Holland we carry out complex processes repetitively. For example complex procurement- or tender procedures.
The challenge:
We are looking for a solution to help us become a learning organization in which lessons are learned from a complex tender procedure for example. Right now such lessons might be mentioned in an evaluation form, but we lack a tool facilitating us to actually hold on to those lessons and taking them into account in a subsequent process. We want to be able to easily access lessons learned and actively share experiences within our organization.